NOTE: InGrid recently changed their name to LifeShield, but the equipment and service is still the same as is reviewed here
If you are interested in how I got to this point, check out the first post.
UPDATE (05-10-2012): I’ve been less-than-thrilled with the business practices of LifeShield lately. I still am a big fan of their products and services, so these reviews stand true, but if you’d like to know what they are up to, read this blog post.
UPDATE 10-18-2010: LifeShield has added a few items/features you should know about:
They now sell the cellular backup unit. Add it to your system and your alarms will go through even if your phone lines and internet connection are cut.
They also now offer a smartphone app for the iPhone, Android, and BlackBerry.
One last thing, I’ve reviewed their Wireless Homeview Camera which integrates with the security system.
UPDATE 11-11-2010: The battery in my Siren Detector died already, which is odd, but the good news is that it uses the same batteries as the door/window sensor: a CR2450 coin-cell battery. These can be purchased from amazon.com for pretty cheap…I bought a 5-pack for under $7 shipped.
UPDATE 12-08-2011 – THIS IS AN IMPORTANT ONE: In the past year LifeShield has changed their business plan a lot. As you read the review below, bear in mind that the following things are now the case for new customers:
- They no longer sell the base systems outright, they are free-ish and subsidized by a…
- Minimum 3 year contract. Sign up for a 5 year contract and your monthly rate will be cheaper (of course). Minimum $35/month for a 3 year contract, minimum $30/month for 5 year. One nice thing about being on contract is that the hardware is completely supported by LS, even including the batteries in your sensors.
- There is a (minimum) $99 activation fee. It can be higher if you select certain options, such as the Cellular Backup unit
All this being said, it is still a decent deal. If I were security-system shopping today (instead of 2 years ago), I’d probably still go with LifeShield. I recommend you call the competition and get a quote, then check out LifeShield and see how it compares. If you are handy enough to install the system yourself (and you are… it isn’t hard), I think you’ll end up being happier with the LifeShield system.
As I discussed in the last post, I decided to go with the InGrid (LifeShield) security system. I ordered up all the parts I wanted and waited for them to arrive. Before you even receive your hardware, you can set up your account with the web portal (http://myingrid.com/). You create a password for accessing the account as well as other security questions. All of this can be edited later but you might as well get it out of the way now. Once you finish, you can poke around the site and see what kind of settings are available to you. Interesting, but I just couldn’t wait for the hardware to arrive so that I could get started with…
The packaging and documentation were all very impressive. There’s a great attention to detail they show here and it does not go unappreciated. The photo above shows all the stuff I got to start with, although I might add more later. It includes some very nice signs which I think I’ll be leaving in the box. Letting people know you have an alarm system is one thing, letting them know exactly what kind you have is another. Maybe I’ll put up some Brinks signs or something. When you open up the big box, you get this:
A paper telling you, among other things, that “specialty sensors” can’t be added until 24 hours after system activation. No problem, plenty of other sensors to install first. It ended up being less than 24 hours for me anyway. Also included is a CD with PDFs of all the manuals. Then you get to the meat of the system:
The numbered boxes make it even easier than I thought it would be. These 4 units make up the backbone of your security system. They are already associated with each other so there is no “syncing” to be done with these items. Just follow the simple instructions for each box (basically, connect the internal backup battery and plug it in) and you are good to go. Here is a shot of the book showing how simple the instructions are:
As I mentioned, all of the items have internal backup batteries. Supposedly, the batteries will last around 24 hours if your power goes out. They are all simple rechargeable-phone-type batteries that you can buy at WalMart. First up is the base unit:
This guy is the real brain of the operation. You plug it into your internets and into your phone system (VOIP, in my case). It has a cradle for charging the phone unit, but the phone also comes with a charging base, so you don’t NEED to use this to charge the phone. I prefer hiding this somewhere out of sight so that nobody knows where to look to disable your system. If you are using your phone system as a backup, two of the other parts have phone jacks (the Console and the Grid Extender)…which means that this unit could be destroyed but either of those units could still phone home to the monitoring service. That’s part of what is so cool about this system…it is so decentralized.
Next up is the Handset and charger. Here is a pic next to a soda can for size reference:
This handset has all the functionality of the Console, which is up next:
Either the handset or the console can be used to arm the system, disarm the system, view the status of sensors, and act as a phone (the console acts as a speakerphone). You can set the console on a countertop or mount it on the wall. It needs to be connected to AC power at all times (the battery is really just for backup purposes) so you are somewhat limited in mounting options. These units are also used for adding sensors and other goodies to the system. We’ll get into that shortly. I should also mention that you can view your current weather on either of these units as well as any “weather alerts.” Neato.
I didn’t take a photo of the grid extender… it isn’t very exciting. Basically a brick that you plug into the wall. As I mentioned before, it has a phone jack which will be used to call the monitoring center if other systems fail. The grid extender also does what the name implies… it physically extends the network for sensors and other devices to be recognized by your system, so you should take that into account when deciding where to place all this stuff. You can even put a grid extender in your neighbor’s house (with permission, of course) and plug it into their phone line. That way, a thief would have to cut your internets, your phone, AND your neighbor’s phone to stop the system from calling in an alarm. If power, phone, and cable are knocked out for your entire neighborhood…well… I guess you are SOL… but InGrid says they have a GSM backup module coming soon, so you’ll be able to breathe easy (UPDATE: the GSM backup module is now available from lifeshield.com)
Once you have these 4 items powered up, you can activate your system online with myingrid.com. Very simple process that involves getting a code from the website and then entering it into your handset. Done. Now you can start adding open/closed sensors to your windows and doors. Here’s a little video introduction to the open/closed sensors, followed by a video I made explaining the very simple process of adding a sensor to your security system:
You can add a bunch of these sensors and then sit down at your computer and name them appropriately from there (if you don’t want to do it from the handset or console).
Once the 24 hours have passed, you’ll get an email to tell you that your system has been activated and you are now in “Practice Mode” for 7 days… which means that any alarm you set off won’t call the monitoring system. So you have 7 days fool around and see how things work without being afraid that the cops will show up and yell at you. This activation email also means you can install your other sensors and dealies. In my case, that meant keyfobs, a siren detector, and a motion detector.
Here are a few videos showing my experience with those 3 addons:
All of that was pretty painless, right? I was a bit annoyed at how the motion sensor integrates with the system, so it gave me an excuse to call their tech support. The problem is that it logs motion events whether the system is armed or not. I understand that concept with door/window sensors, but not with motion sensors… The idea is to keep them in living spaces, so that means you’ll be tripping it all day long. Every time it senses motion, the console and the handset both display “Open: Motion Sensor” as if it is a window you keep opening and closing. My event log on myingrid.com very quickly just gets spammed with these “events.” Sure, I can filter the event log, but I shouldn’t have to. I asked tech support about it and they basically told me that it “isn’t a big deal” and that’s just how it works. They are right, it isn’t a “big deal,” but it IS annoying. There should at least be an OPTION to set it so that motion detector events only get logged (or noticed at all) when the system is armed. Working the way it does, I’m going to put a cover over my motion detector and only take it off when I leave the house or go to bed at night.
Now that the system is up and running, the only thing left to do is give you a quick tour of the myInGrid web UI. The following slideshow takes you through a bunch of the important screens. Many of the features shown here are also available via their mobile-friendly version of the myInGrid site, including being able to look at content grabbed by the cameras attached to your system (I really need to get one of their cameras). If you move your mouse over the slideshow, the controls pop up at the bottom which will allow you to pause it or move forward or backwards in the slideshow. The caption on each screenshot explains what you are looking at.
View the screenshots here if you want to look more closely.
I already mentioned the cameras they offer to integrate with the system. They have a few other items that I don’t (yet) own, but you should know about:
- Glass break sensors – these recognize the sound of glass breaking and trigger the alarm
- Water/temperature sensors – these are convenience sensors that alert you to a change in temperature and/or water where it shouldn’t be. I need one of these for our upstairs laundry room.
- Smoke/heat detectors – you can use these rather than the siren detector I’m using.
I’m hoping that they’ll release some new products soon, such as:
- A thermostat – would be killer to be able to see the current temperature and change the desired settings remotely
- Light/appliance controls – or just add a module that supports X10 stuff
- An outdoor camera - preferably wireless. If it is wired, make it support PoE and include a power injector. Seriously. I will pay for this.
- A doorbell. This would be interesting to log events on, and it could just ring through all the same units that chirp when a door opens.
- How about a module with a dry contact interface so we can start to have some REAL fun with this thing…
So that’s pretty much it… If you have any questions that I have not answered, feel free to ask in the comments and I’ll do my best. Aside from the motion detector silliness, I think this is the perfect home security system…well, it is perfect when used in conjunction with the .44 Desert Eagle I keep in my bedroom. Maybe I should put a picture of THAT in my yard rather than the InGrid signs…